Privacy Policy
This Privacy Policy explains how GO SKYRA handles information submitted when you contact us about visa assistance, travel arrangements, or related services through WhatsApp, Messenger, or other customer support channels.
Information we may receive
Depending on what you choose to share, we may receive your name, phone number, messages, travel destination and dates, and details needed to respond to your inquiry. For visa or booking services, additional documents may be requested through an appropriate service process.
How information is used
Information is used to respond to inquiries, explain our services, arrange requested travel or visa assistance, maintain service records where necessary, and protect our systems from misuse.
AI-assisted customer support
GO SKYRA may use automated tools, including AI services, to help prepare responses. Messages may be processed by technology providers involved in delivering the service, including Meta, Cloudflare and OpenAI, subject to their applicable terms and privacy practices. Automated answers are informational and do not constitute visa approval or a guarantee of service.
Sharing and protection
We do not sell customer information. Information may be shared with relevant service providers or authorities when needed for a service you request, with your authorization where appropriate, or when legally required. We aim to limit access and apply reasonable security safeguards; no internet transmission is completely risk-free.
Retention and your choices
We retain information only as reasonably needed for service delivery, recordkeeping, dispute resolution, or legal obligations. You may request access, correction, or deletion of eligible personal information by contacting us. Some information may need to be retained to comply with law or complete an ongoing service.
Contact
GO SKYRA
158/159 BB Road, Platinum Tower (1st Floor), Golachipa Mor, Chashara, Narayanganj-1400, Bangladesh.
WhatsApp: 01800006644
For deletion requests, see our Data Deletion Instructions.